Shipping policy
Processing Time
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking once your order ships.
Shipping Options
- Free Standard Shipping — 2–4 business days in transit
- Expedited Shipping — 1–3 business days in transit (fee calculated at checkout)
Transit times begin once your order ships, not from the order date.
Halloween Delivery Deadline
Halloween falls on a Saturday this year. To help ensure your order arrives in time:
- Free Standard Shipping: order by Thursday, October 22, 2026
- Expedited Shipping: order by Tuesday, October 27, 2026
Orders placed after these dates are not guaranteed to arrive by October 31st, though we'll do everything we can.
Shipping Destinations
We currently ship within the United States only.
Order Tracking
A tracking number is emailed once your order ships. Please allow up to 24 hours for tracking to update.
Lost, Delayed, or Damaged Packages
We're not responsible for carrier delays once a package leaves our facility. If your order arrives damaged or doesn't arrive, contact us at [your email] within 7 days of the expected delivery date and we'll help sort it out.
Incorrect Address
Please double-check your shipping address at checkout — we can't guarantee changes once an order is processed, and we're not responsible for orders shipped to an address entered incorrectly.
Questions
Contact us at sales@tokozintl.com with any shipping questions.